Please note: Tech support is on holiday from 15 June until 7 July. No tech support, offer requests or purchase orders will be processed. Webshop-orders will be processed as usual.
Update cookies preferences

Have you bought something and are you not happy with it afterwards? Or does the product not work as you would expect? Then you can return the item within 14 days in the original packaging. Before shipping, an email must be sent to to have a RMA number generated.

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount. Only the costs for returning from your home to the webshop are for your own account.

If you make use of your right of withdrawal, the product have to be returned to the RaspberryStore with all accessories supplied and - if possible - in its original condition and packaging. To use this right, please contact us at

When returning (after contact) you are kindly requested to send the item in the original packaging in the box or envelope that the shipment came with, or other suitable packaging to prevent damage

Add a copy of the invoice, including your name in the box or envelope and (Possibly) a reason for return

The following address should be used for returns:
RMA <<here is the RMA number you received>>
PO Box 21
5258 ZG Berlicum

Returns without the RMA number may give delay.

When returns arrive, the returns will be checked before the refund will be made. These actions will be completed within 2 weeks (except for earlier mentioned holiday-periods). After the check you will receive a notice of the check, and (if everything is in order) you will receive the refund.