Update cookies preferences

Automatically translated using translate.google.com. The Dutch text is the only official version.

Index:

Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The Agreement
Article 6 - Right of withdrawal
Article 7 - Costs in case of withdrawal
Article 8 - Exclusion of the right of withdrawal
Article 9 - The price
Article 10 - Conformity and warranty
Article 11 - Delivery and implementation
Article 12 - Duration transactions: Duration, cancellation and extension
Article 13 - Payment
Article 13a - deferred payment
Article 14 - Complaints procedure
Article 15 - Disputes
Article 16 - Additional or different provisions

Article 1 - Definitions

In these terms and conditions::

     Reflection time: the period within which the consumer can use his right of withdrawal;
    Consumer: the natural person who does not act in the exercise of a profession or business and enters into a distance agreement with the entrepreneur;
    Day: calendar day;
    Endurance transaction: a distance agreement with regard to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
    Sustainable data carrier: every means that enables the consumer or entrepreneur to store information that is personally addressed to him in a way that makes future consultation and unchanged reproduction of the stored information possible.
    Right of withdrawal: the possibility for the consumer to refrain from the distance agreement within the cooling -off period;
    Entrepreneur: the natural or legal person who offers products and/or services remotely to consumers;
    Remote Agreement: an agreement in which in the context of a system for sales of products and/or services organized by the entrepreneur, up to and including the conclusion of the agreement, use is made solely of one or more techniques for distance communication;
    Technology for remote communication: means that can be used for concluding an agreement, without the consumer and entrepreneur being simultaneously met in the same room.

 

Article 2 - Identity of the entrepreneur
Name Entrepreneur: Raspberrystore.nl

Location address:
PO Box 21
5258 ZG Berlicum

Telephone number: 030-7113829

E-mail address: info@raspberrystore.nl

Chamber of Commerce number: 56728751

VAT identification number: NL001968340B26

 

If the entrepreneur's activity is subject to a relevant permit system: the

data on the supervisory authority:

 

If the entrepreneur conducts a regulated profession:

- the professional association or organization to which it is affiliated;

- the professional title, the place in the EU or the European Economic Area where it has been assigned;

- a reference to the professional rules that apply in the Netherlands and instructions where and how these professional rules are accessible.

 

Article 3 - Applicability

    These general terms and conditions apply to every offer of the entrepreneur and to every conclusion that distance agreement between entrepreneur and consumer.
    Before the distance agreement is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance agreement is concluded, it will be indicated that the general terms and conditions can be viewed at the entrepreneur and they will be sent free of charge as soon as possible at the request of the consumer.
    If the distance agreement is concluded electronically, contrary to the previous paragraph and before the distance agreement is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that they on by the consumer on A simple way can be stored on a sustainable data carrier. If this is not reasonably possible, before the distance agreement is concluded, it will be indicated where the general terms and conditions can be taken into account electronically and that they will be sent free of charge electronically or in another way at the request of the consumer.
    In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraph applies mutatis mutandis and the consumer can always rely on the applicable provision that is most favorable for him in the event of conflicting general terms and conditions is.

 

Article 4 - The offer

    If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.
    The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to make a good assessment of the offer possible by the consumer. If the entrepreneur uses images, they are a truthful representation of the products and/or services offered. Obvious mistakes or apparent errors in the offer do not bind the entrepreneur.
    Each offer contains such information that it is clear to the consumer what the rights and obligations are attached to the acceptance of the offer. This concerns in particular:

    the price including taxes;
    any costs of delivery;
    the way in which the agreement will be concluded and what actions are required for this;
    whether or not applies to the right of withdrawal;
    the method of payment, delivery and execution of the agreement;
    the period for acceptance of the offer or the period within which the entrepreneur guarantees the price;
    the amount of the distance for remote communication if the costs of using the remote communication technology are calculated on a basis other than the regular basic rate for the means of communication;
    whether the agreement is archived after the conclusion, and if so how it can be consulted for the consumer;
    the way in which the consumer, before concluding the agreement, can check the information provided by him in the context of the Agreement and restore it if desired;
    any other languages ​​in which, in addition to Dutch, the agreement can be concluded;
    the codes of conduct to which the entrepreneur has subjected himself and the way in which the consumer can consult these codes of conduct electronically; and
    the minimum duration of the distance agreement in the event of a duration transaction.

 

Article 5 - The Agreement

    The agreement is concluded, subject to the provisions of paragraph 4, at the time of acceptance by the consumer of the offer and the compliance with the conditions set with it.
    If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can terminate the agreement.
    If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensures a safe web environment. If the consumer can pay electronically, the entrepreneur will take appropriate safety measures for this.
    The entrepreneur can - within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible interlocutory of the distance agreement. If the entrepreneur has good grounds on the basis of this investigation not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation.
    With the product or service to the consumer, the entrepreneur will send the following information in writing or in such a way that it can be stored by the consumer in an accessible manner on a sustainable data carrier:

a. the visiting address of the entrepreneur location where the consumer can go with complaints;

b. the conditions under which and the way in which the consumer can use the right of withdrawal, or a clear report on the exclusion of the right of withdrawal;

c. the information about guarantees and existing service after purchase;

d. the information included in Article 4 paragraph 3 of these conditions, unless the entrepreneur has already provided this information to the consumer before the implementation of the agreement;

e. The requirements for cancellation of the agreement if the agreement has a duration of more than one year or is an indefinite duration.

    In the event of a duration transaction, the provision in the previous paragraph only applies to the first delivery.

Article 6 - Right of withdrawal

Upon delivery of products:

    When purchasing products, the consumer has the option of dissolving the agreement for 14 days without giving reasons. This cooling -off period starts on the day after receipt of the product by the consumer or a representative designated by the consumer and known to the entrepreneur.
    During the cooling -off period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to that extent insofar as it is necessary to be able to assess whether it wishes to retain the product. If he uses his right of withdrawal, he will return the product with all supplied accessories and - if reasonably possible - in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.

Upon delivery of services:

    Upon delivery of services, the consumer has the option of dissolving the agreement without giving reasons for at least fourteen days, starting on the day of entering into the agreement.
    To make use of his right of withdrawal, the consumer will focus on the reasonable and clear instructions provided by the entrepreneur in the supply and/or at the latest.

 

Article 7 - Costs in case of withdrawal

    If the consumer uses his right of withdrawal, the costs of return are for his account.
    If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 30 days after the return or withdrawal.

 

Article 8 - Exclusion of the right of withdrawal

    The entrepreneur can exclude the right of withdrawal of the consumer insofar as provided for in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has clearly stated this in the offer, at least in time before the conclusion of the agreement.
    Exclusion of the right of withdrawal is only possible for products:

a. that have been established by the entrepreneur in accordance with specifications of the consumer;

b. who are clearly personal in nature;

c. that cannot be returned by their nature;

d. who can spoil or age quickly;

e. of which the price is bound by fluctuations on the financial market on which the entrepreneur has no influence;

f. for individual newspapers and magazines;

g. For audio and video recordings and computer software of which the consumer has broken the seal.

    Exclusion of the right of withdrawal is only possible for services:

a. concerning accommodation, transport, restaurant company or leisure activities on a specific date or during a certain period;

b. whose delivery has started with the express consent of the consumer before the cooling -off period has expired;

c. concerning bets and lotteries.

Article 9 - The price

    During the validity period stated in the offer, the prices of the products and/or services offered are not increased, subject to price changes as a result of changes in VAT rates.
    Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are bound by fluctuations on the financial market and on which the entrepreneur has no influence, with variable prices. This bondage to fluctuations and the fact that any prices mentioned are target prices are stated with the offer.
    Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of legal regulations or provisions.
    Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and::

a. these are the result of legal regulations or provisions; or

b. The consumer has the authority to cancel the agreement with effect from the day on which the price increase starts.

    The prices mentioned in the range of products or services include VAT.

 

Article 10 - Conformity and warranty

    The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the Agreement and /or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
    A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur on the basis of the agreement.
    Only a story can be obtained by warranty after submitting proof of the agreement, such as a proof of payment with the articles and the name of the customer, as well as the name of the entrepreneur.
    The warranty period will end after 1 year after the purchase agreement.
    The entrepreneur does not support the installation or operation of the software, unless explicitly described otherwise.

 

Article 11 - Delivery and implementation

    The entrepreneur will observe the greatest possible care when receiving and in the implementation of orders of products and when assessing applications for services.
    The place of delivery is the address that the consumer has made known to the company.
    With due observance of what is stated in Article 4 of these General Terms and Conditions, the company will execute accepted orders with due speed but no later than 30 days unless a longer delivery period has been agreed. If the delivery is delayed, or if an order cannot be executed or only partially executed, the consumer will notify this no later than 30 days after he has placed the order. In that case, the consumer has the right to terminate the agreement without costs and the right to any compensation.
    In the event of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount that the consumer has paid as soon as possible, but no later than 30 days after dissolution.
    If the delivery of an ordered product turns out to be impossible, the entrepreneur will make an effort to make a replacement item available. At the latest when delivery, it will be reported in a clear and understandable manner that a replacement item will be delivered. For replacement items right of withdrawal can not be excluded. The costs of a possible return shipment are for the account of the entrepreneur.
    The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated and announced to the entrepreneur, unless explicitly agreed otherwise.

Article 12 - Duration transactions: Duration, cancellation and extension

Notice

    The consumer can at all times cancel an agreement that has been entered into an indefinite period of time and that extends to the regular delivery of products (including electricity) or services with due observance of agreed cancellation rules and a notice period of at most one month.
    The consumer may at all times cancel an agreement that has entered into a fixed -term period and that extends to the regular delivery of products (including electricity) or services against the end of the fixed duration with due observance of agreed cancellation rules and a notice period of ten highest one month.
    The consumer can do the agreements mentioned in the previous members:

    Cancel at all times and are not limited to cancellation at a certain time or in a certain period;
    at least cancel in the same way as they have been entered into by him;
    Always cancel with the same notice period as the entrepreneur has stipulated for himself.

Extension

    An agreement that has been entered into for a fixed period and that extends to the regular delivery of products (including electricity) or services may not be tacitly extended or renewed for a certain duration.
    Contrary to the previous paragraph, an agreement that has been entered into for a fixed-term period and that extends to the regular delivery of daily news and weekly newspapers and magazines may be tacitly extended for a certain duration of a maximum of three months, if the consumer against this extended agreement against The end of the extension can cancel with a notice period of at most one month.
    An agreement that has been entered into for a fixed period and that extends to the regular delivery of products or services, may only be tacitly extended for an indefinite period if the consumer can at any time cancel with a notice period of at most one month and a notice period of at most Three months in the event that the agreement is arranged, but less than once a month, delivery of day, news and weekly magazines and magazines.
    An agreement with a limited duration to arranged regularly to introduce day, news and weekly newspapers and magazines (trial or introduction subscription) is not tacitly continued and ends automatically after the end of the test or introduction period.

Expensive

    If an agreement has a duration of more than one year, the consumer may at any time cancel the agreement with a notice period of at most one month, unless reasonableness and fairness oppose cancellation before the end of the agreed duration.

 

Article 13 - Payment

    Insofar as not otherwise agreed, the amounts owed by the consumer must be paid within 14 days after the start of the cooling -off period as referred to in Article 6 paragraph 1. In the event of an agreement to provide a service, this period starts after after the consumer has received the confirmation of the agreement.
    When selling products to consumers, a prepayment of more than 50% may never be stipulated in general terms and conditions. When prepayment is stipulated, the consumer cannot assert any rights regarding the implementation of the relevant order or service (s) before the stipulated prepayment has taken place.
    The consumer has the duty to immediately report inaccuracies in provided or stated payment data to the entrepreneur.
    In the event of non -payment from the consumer, the entrepreneur has the right to charge the consumer known to the consumer, subject to legal restrictions.

Article 13a - deferred payment

The entrepreneur has agreed to transfer the entrepreneurial risk of deferred payments to an external company, hereinafter referred to as Billink B.V.

Payment must be paid to Billink B.V. within the stipulated payment term. (hereinafter: "Billink"). All rights under the claim have been transferred by the entrepreneur to Billink, who will take care of the collection of the claim. The data from the consumer is tested and registered by or on behalf of Billink, this data can be used for the collection of claims and testing of orders in the implementation of the acceptance policy of affiliated organizations. Billink reserves the right to refuse the customer's request for paying. The payment term used is a fatal term. In the event of late payment, the customer is therefore in default without notice of default and Billink is entitled to charge a contractual interest of 0.75% per month (where part of a month is considered a whole month) from the expiry date of the invoice) . Billink is also entitled to charge extrajudicial collection costs on the basis of the law to the customer. In the case of business customers, Billink is also entitled to charge the customer's reminder and reminder costs, without prejudice to Billink's right to charge the customer's actual costs to the customer if they should exceed the amount in this way. These costs amount to at least 15% of the principal with a minimum of 75 euros. Billink is also entitled to transfer the claim to a third party. In that case, what is stipulated in the foregoing will also be transferred to the third party to whom the claim has been transferred.

Article 14 - Complaints procedure

    The entrepreneur has a sufficiently announced complaints procedure and handles the complaint in accordance with this complaints procedure.
    Complaints about the implementation of the agreement must be submitted to the entrepreneur in full and clearly described time, after the consumer has found the defects.
    Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will answer within the period of 14 days with a message of receipt and an indication when the consumer can expect a more detailed answer.
    If the complaint cannot be resolved in mutual consultation, a dispute will arise that is susceptible to the dispute settlement.

 

Article 15 - Disputes

    Dutch law applies exclusively to agreements between the entrepreneur and the consumer to which these general terms and conditions relate.

Article 16 - Liability

The entrepreneur is not liable for direct damage in the implementation of an agreement, subject to intent. In any case, the entrepreneur is not liable for indirect damage, including physical damage, company losses, loss of use and other consequential damage, which the customer suffers from (possible) shortcomings or non -performance of the entrepreneur, in the performance of the agreement. The liability of the entrepreneur is in any case limited to the amount of the invoice amount of the goods.
The entrepreneur can be held liable for the non -achievement of performance, tolerances or properties of the products, unless they are guaranteed specific and explicitly in writing by the entrepreneur. Responsibility whether the goods are sufficiently suitable for the intended use of the customer is for the responsibility of the customer even if the entrepreneur has given the customer an advice about the application.
Damage as referred to in this article must be reported to the entrepreneur in writing as soon as possible but no later than 2 (two) weeks after the origin. Damage that has not been informed of the entrepreneur within that period is not eligible for reimbursement, unless the customer makes it plausible that he/she has not been able to report the damage earlier.
The entrepreneur is not liable for advice or recommendations that were made by the entrepreneur in its catalog or by its employees or agents, whether or not in writing or orally.
The goods are not designed and approved for, nor is it guaranteed that the goods are suitable for:
i. Implantation in the body or use in medical monitoring equipment, other medical equipment, applications or systems for all other purposes where a malfunction or non-functioning of the goods could reasonably lead to personal injury, death or significant damage to property or the environment; or
II. If the goods have been produced by NXP and/or by NXP have been delivered to the company: use in military applications, aviation applications or space applications.
The use or intake of the company's goods in such equipment, systems or applications is strictly prohibited and such use is at the customer's own risk. The customer indemnifies the company and its suppliers of all liability and expenses (including costs) resulting from such a admission or such use.

Article 17 - Additional or different provisions

Additional or deviating provisions deviating from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored in an accessible manner on a sustainable data carrier.